Refund and Returns Policy

Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, the item must be in the same condition as when you received it and must be in its original packaging.

Refunds

Once your returned item is received and inspected, we will notify you that the item has been received. We will also inform you of the approval or rejection of your refund.

If approved, the refund will be processed and transferred according to the agreed payment methods within a certain period of time.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one or request a refund, the product will be inspected first. After the inspection, the refunded amount will be sent to the customer.

Please email us at winsquaresolutions@gmail.com or contact us by phone at 201205-946-946 for further assistance.

Shipping returns

To return a product, we can send a representative to collect it from you.

The customer bears the shipping cost for returns unless the return is due to a store error or a product defect.

If the product is defective or damaged, you can either exchange it for another product or receive a full refund.

Need help?

Contact us via email winsquaresolutions@gmail.com or call us at +201205-946-946 for any inquiries related to refunds and returns.